Client Servicing Executive
Join Our team
We are looking for a passionate and talented Associate for our marketing activities with an experience of 1-2 years. If you’re a skilled Marketing strategist, we’d like to meet you.
Roles and Responsibilities:
Serve as the primary point of contact for assigned clients and manage their accounts effectively.
Build strong client relationships by providing exceptional customer service and resolving client issues in a timely and efficient manner
Understand the client’s business objectives and develop strategies to achieve them
Work closely with the creative, media, and production teams to develop and execute integrated marketing campaigns that meet client’s needs
Prepare and present proposals, budgets, and timelines to clients
Ensure timely delivery of all client deliverables and manage the production process
Monitor and analyze campaign performance and make recommendations for optimization
Develop new business opportunities and identify upsell and cross-sell opportunities within existing accounts
Maintain up-to-date knowledge of industry trends, market conditions, and competitor activities
Ensure compliance with agency policies, procedures, and ethical standards
Other duties as assigned by the management team
Demonstrated end to end expertise in Digital Marketing, Outreach and prior experience in a Marketing agency.
Great understanding of B2B Marketing concepts like demand generation and metrics like SQL’s, MQL’s and sales enablement solutions
Understanding of Digital Marketing fundamentals (channels, tracking, conversion, personalization), SEO, SEM, and other Digital Marketing Nuances.
Minimum of 2 years of experience in client servicing role in an advertising agency
Bachelor’s degree in marketing, communications, business or related field
Strong communication and interpersonal skills with the ability to build and maintain relationships with clients and internal teams
Ability to think strategically and creatively to develop effective marketing campaigns
Strong project management skills with the ability to prioritise and manage multiple projects simultaneously
Ability to work under pressure and meet deadlines
Excellent presentation and negotiation skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
We sincerely appreciate your interest in Pixelo Digital. Due to a large number of applications, we can only respond directly to those who best qualify and meet the specific criteria and standards of our roles.